Everything you need to know about how betting99 collects, uses, and protects your personal information — explained in plain, straightforward English.
Betting99 protects your personal information like a prized asset — at every level.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption — the same standard used by banks. No one outside can read it.
Bank-Grade SecurityBetting99 never sells your personal information to third parties. Sharing data with advertising companies or data brokers is simply not something we do.
No third partiesWith two-factor authentication (2FA) enabled on your account, no one can log in even if they know your password. The second key stays on your phone.
Additional Security LayersAll personal data is stored on encrypted servers. Regular security audits are carried out, and any suspicious access attempts are blocked automatically.
Encrypted StorageYou can contact support at any time to view, correct, or delete the information you have submitted.
Your Rights, GuaranteedYou can opt out of promotional emails or SMS at any time. Manage your notification preferences directly from your account settings.
Entirely at your discretionVarious types of information are collected when you create an account and use services on betting99. This can be broken down into three categories:
| Data Type | When it is collected | Required? |
|---|---|---|
| Name | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| Date of birth | At Registration | Yes (Age Verification) |
| National ID Number | During KYC Verification | For withdrawals |
| Selfie / Photo | During KYC Verification | For withdrawals |
| bKash / Nagad / Rocket Number | During Payment Connection | Yes |
Every piece of data betting99 collects has a specific reason behind it. No unnecessary or excessive information is collected:
betting99 never sells your personal information. However, limited information must be shared in certain specific situations to operate our services:
Betting99's website and app use cookies and similar technologies to enhance your browsing experience and help operate the platform.
Cookies can be managed through your mobile browser settings. However, disabling essential cookies may affect login and payment features.
Betting99 does not retain data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention period | Purpose |
|---|---|---|
| Account Information | For as Long as the Account Remains Active | For Service Operations |
| Transaction Records | 7 Years | Legal Obligations |
| KYC Documents | 5 Years After Account Closure | AML regulations |
| Support Conversations | 3 Years | Dispute Resolution |
| Browsing Logs | 90 days | Security Monitoring |
| Analytics Data | 26 Months (Anonymous) | Service improvement |
Once the retention period expires, data is automatically deleted or anonymized. For legal reasons, certain data may not be deletable before its designated period ends.
You have several rights regarding your personal information at betting99. You can exercise any of these rights at any time:
To find out what information betting99 holds about you, submit a request to support. You'll receive a response within 30 days.
If you need to correct inaccurate or outdated information, contact support. Changes to core details such as your name or date of birth may require re-verification of your KYC.
When you close your account, most of your data is deleted. However, certain information (such as transaction records) must be retained for a specified period due to legal obligations.
Contact support to request your betting history and transaction data in a portable format.
You can opt out at any time if you want to stop your data being used for specific purposes (such as marketing).
Betting99 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under that age.
Your date of birth is verified at registration. If a member creates an account using a false date of birth and is later found to be underage during verification:
If you're a parent and suspect your child is using betting99, contact us immediately at support@betting99.best.
Betting99 updates this privacy policy as needed. When changes are made:
If you do not agree with changes to the policy, stop using the service and submit a request to close your account. You will always have the opportunity to withdraw any real funds from your wallet first.
It's natural to be cautious before sharing your personal information on any online platform. betting99When you register at -, your mobile number, name, or date of birth is used solely to provide you with the service — nothing else. This isn't just a statement; it's part of our business model.
Many free apps and websites actually generate revenue by selling user data. betting99's revenue comes from betting, not from selling data. Your information is a responsibility to us, not an asset.
betting99-'s site when you log in or make a payment, all communication between your device and our servers is protected by SSL/TLS encryption. In simple terms, no hacker or eavesdropping tool can read that data. It's the same level of security used in banking apps.
Passwords are never stored directly on our servers — only a hashed (encrypted) version is kept. So even if someone were to gain access to our database, they would not be able to see your password.
betting99-'s mobile number isn't just a contact detail — it's the primary tool for verifying your identity. Login OTPs, password change confirmations, and suspicious login alerts all come to your mobile. That's why it's said: your phone is your account — keep your phone secure and your account stays secure.
If you ever log in on someone else's phone or a shared device, always log out when you're done. betting99From the "Active Sessions" section of -, you can see which devices are currently logged in to your account and log out any unrecognized ones.
During KYC verification, you may be asked to upload a photo of your national ID or a selfie. These are stored on encrypted servers and can only be accessed by authorised staff when needed. Customer support staff do not have access to this information unless there is a verification reason.
betting99 Regular security audits are conducted and staff receive data protection training. In the event of a data breach, affected members will be notified within 72 hours.
Occasionally, fraudsters may use betting99-'s name to call or message you. Remember — we will never ask for your password, OTP, or bKash PIN over a phone call or SMS. If anyone asks for these, hang up immediately and contact our support team.
To request access to, correction of, or deletion of your data, or for any other privacy-related queries:
Your wellbeing matters to us just as much as your privacy. Please play responsibly.
Responsible Gaming →If the app won't open, start by restarting your phone — that often fixes it on its own. If the problem continues, uninstall the app and download it again from betting99's official site. If you installed it from the Play Store, check for an "Update" option.
If you see a "Old Version" or "Update Required" message — don't ignore it. Newer versions include important security improvements. You can also try clearing the cache: Settings → Apps → Betting99 → Storage → Clear Cache. If the issue persists, contact us via live chat with a screenshot and we'll sort it out quickly.
Yes, betting99 has multiple layers of protection in place to keep your information and funds secure. First, check that the URL begins with "https://" and that you see a padlock icon — this confirms an SSL certificate is active, meaning your data is encrypted.
Funds in your account wallet are kept separate from the main betting pool, so they are never touched for any other company purpose. For payments — withdrawals are sent only to your KYC-verified mobile or bank account, nowhere else. For extra peace of mind, enable 2FA on your account and keep SMS transaction notifications on — you'll be instantly alerted of any activity.
Now that you know how your data is protected, join with confidence and enjoy Bangladesh's trusted betting platform.